Privacy Policy

Australia Needs is committed to providing quality services to its clients and this policy outlines our obligations in the way we manage your personal information.

We have adopted and comply with the legal requirements of the Privacy Act 1988 (Cth) and have adopted its Australian Policy Principles (APPs) when requesting and processing your personal information.

We provide this notice, explaining our online information practices and the way we handle your information for better protection. This notice is available on the bottom of the home page on our website and at every point where personally identifiable information may be requested.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

For security and statistical purposes, we may record your personal information and IP address when you access visa assessment forms or any other form of our services. We use this information to provide you with immigration advice or assistance and inform you about services we provide. Also, we may with your consent use your email address to forward to you our newsletter articles.

We collect your personal information for the purpose of providing our services to you and for marketing purposes. All information supplied is treated in absolute confidence and is only released with your consent. We do not disclose your private information to any third party without first seeking your permission unless we are required to do so by law or due to the services we perform.

During the process you may use interactive chatbots which are designed to converse with human beings. Our chatbots automate documents, collect personal information, and are used for the enquiries. The information collected is treated confidentially in the same was as any other information collected by us for providing our services.

Information or opinion about individual’s racial or ethnic origin, political opinions, memberships of a political association, religious or philosophical beliefs, membership of trade union or other professional body, sexual preferences or practices, criminal record or health information is sensitive information as defined in Privacy Act. This information will be only used for the purpose for which it was obtained, being required, or authorised by law.

We may ask you to allow us to use your employment information, for example CV/Resume, for the purpose of a job search. This information is only released to a potential employer in Australia or related authorities and is identified only by the reference number and not by your name. You will be requested to provide us with a written permission if personal information will be disclosed to a potential employer in Australia.

Payments due to us are made through international transfer, direct deposit to our bank account or through PayPal. We do not collect any Credit/Debit Card information through our website.

If you have any questions, comments or concerns arising from our Privacy Policy or the way in which we are handling your personal information please contact us.

Privacy Policy Complaints or Enquiries refer to